Welcome to Mamta Creation. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

These Terms govern your use of the website, products, services, and all related interactions with Mamta Creation.

1. COMPANY INFORMATION 

This website is owned and operated by Mamta Creation.

Throughout the website, the terms “we”, “our”, “us”, and “Mamta Creation” refer to the company operating this website and offering products and services through it.

By visiting our website and/or purchasing from us, you agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Return & Exchange Policy, and any other policies published on the website.

If you do not agree with these Terms, please do not use this website.

2. ELIGIBILITY

By using this website, you confirm that:

·       You are at least 18 years old, or using the website under parental supervision.

·       You are legally capable of entering into binding contracts.

·       The information provided by you is accurate and complete.

3. PRODUCTS & SERVICES

Mamta Creation offers ethnic fashion products including but not limited to:

·       Kurtis

·       Suits

·       Gowns

·       Dress Materials

·       Sarees

·       Co-ord Sets

·       Dupattas

·       Readymade and Unstitched Apparel

All products displayed on the website are subject to availability.

We reserve the right to:

·       modify or discontinue products without notice

·       limit quantities

·       refuse orders at our discretion

·       update pricing at any time

4. PRODUCT REPRESENTATION

We make every effort to display product colors, fabrics, embroidery, prints, and details as accurately as possible.

However:

·       slight color variations may occur due to lighting, photography, and screen settings

·       handcrafted and dyed products may have minor irregularities

·       zari, embroidery, prints, lace, and embellishments may vary slightly

These are considered part of the product’s artistic and handcrafted nature and shall not be treated as defects.

5. SIZING & FIT

Customers are advised to refer to the size chart before placing an order.

Fit may vary depending on:

·       body type

·       fabric

·       design pattern

·       stitching style

Mamta Creation shall not be responsible for incorrect size selection made by the customer.

6. ORDER ACCEPTANCE

Once an order is placed, you will receive an order confirmation via email, SMS, or WhatsApp.

Order confirmation does not guarantee acceptance.

We reserve the right to:

·       cancel suspicious or fraudulent orders

·       reject bulk or reseller orders

·       limit quantities per customer

·       cancel orders due to stock unavailability

·       cancel orders with pricing or technical errors

In such cases, applicable refunds will be initiated.

7. PRICING & PAYMENT

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

We accept payments through:

·       UPI

·       Credit Cards

·       Debit Cards

·       Net Banking

·       Wallets

·       Other approved payment gateways

Mamta Creation reserves the right to change pricing without prior notice.

8. SHIPPING & DELIVERY

Delivery timelines displayed on the website are estimated timelines and may vary due to:

·       production delays

·       courier delays

·       weather conditions

·       festivals or peak season demand

·       operational issues

For made-to-order or handcrafted products, dispatch timelines may be longer than standard products.

We are not liable for delays caused by third-party logistics partners.

Customers must provide accurate shipping details. Any losses arising due to incorrect information provided by the customer shall not be our responsibility.

9. INTERNATIONAL ORDERS

For international shipments:

·       customs duties

·       import taxes

·       VAT

·       clearance fees

·       local government charges

shall be borne entirely by the customer.

Mamta Creation shall not be responsible for:

·       customs delays

·       import restrictions

·       refused deliveries due to unpaid duties

International orders are generally non-returnable and non-cancellable unless the wrong or damaged product is delivered.

10. RETURNS, EXCHANGES & REFUNDS

Returns and exchanges are governed by our Return & Exchange Policy available on the website.

Products may not qualify for return or exchange under certain categories including:

·       customised items

·       stitched products

·       clearance sale products

·       international orders

·       heavily discounted products

Refund timelines may vary depending on:

·       payment method

·       banking timelines

·       payment gateway processing

Mamta Creation reserves the right to reject return requests that do not meet policy conditions.

11. CANCELLATION POLICY

Orders can only be cancelled before dispatch.

Once shipped, orders cannot be cancelled.

Mamta Creation reserves the right to cancel any order due to:

·       stock unavailability

·       failed quality checks

·       suspicious activity

·       operational limitations

Applicable refunds shall be processed accordingly.

12. COD ORDERS

Cash on Delivery may be available on selected pin codes and products.

We reserve the right to:

·       restrict COD availability

·       request prepaid confirmation

·       block COD access for repeated failed deliveries or refusals

Customers placing fake or non-serious COD orders may be restricted from future purchases.

13. PROMOTIONS & DISCOUNT CODES

Promotional offers:

·       are valid for limited periods only

·       cannot be combined unless specified

·       may be modified or withdrawn at any time

Mamta Creation reserves the right to cancel orders involving misuse of coupons or promotional abuse.

14. INTELLECTUAL PROPERTY

All content on this website including:

·       logos

·       product images

·       graphics

·       videos

·       text

·       branding

·       designs

are the intellectual property of Mamta Creation and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use may result in legal action.

15. USER CONDUCT

You agree not to:

·       misuse the website

·       engage in fraudulent activity

·       upload harmful software or malicious code

·       violate intellectual property rights

·       attempt unauthorized access to systems

·       use the website for unlawful activities

Violation may result in suspension or legal action.

16. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Mamta Creation is not responsible for:

·       third-party content

·       payment systems

·       external policies

·       external website operations

Users access third-party websites at their own risk.

17. LIMITATION OF LIABILITY

Mamta Creation shall not be liable for:

·       indirect losses

·       business losses

·       delayed deliveries

·       technical interruptions

·       data loss

·       third-party courier issues

·       customer negligence

Our total liability under any circumstance shall not exceed the amount paid by the customer for the relevant order.

18. DISCLAIMER

All products and services are provided on an “as available” basis without warranties of any kind.

We do not guarantee:

·       uninterrupted website operation

·       error-free functionality

·       complete accuracy of all website content

Customers use the website at their own discretion and risk.

19. PRIVACY

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as outlined in the Privacy Policy.

20. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts located in Surat, Gujarat.

21. CHANGES TO TERMS

Mamta Creation reserves the right to:

·       update

·       modify

·       replace

·       revise

these Terms & Conditions at any time without prior notice.

Continued use of the website after changes constitutes acceptance of the updated Terms.

22. CONTACT INFORMATION

For any questions regarding these Terms & Conditions, you may contact us at:

Mamta Creation
Website: https://www.mamtacreation.com/
Email: mamtaselection1@gmail.com
Phone: [Your Contact Number]